Terms & Conditions

Terms & Returns

This page includes all the terms and conditions you must agree with in order to use this website. Areas that will be covered include:

Making a purchase
Order Completion
Order Placing
Returns
Payment and currencies
Remittance terms
Tax Charges
Security
Privacy Policy
Product Descriptions
Force majeure
Amazon payments basket give away
Feedback
Customer services

Making a Purchase

Making a purchase is very simple, just follow these simple steps:

step 1
Browse the website or use the search function to find what you would like to purchase.
step 2
Click on ‘add to bag’ button.
step 3
You will then be given the option to checkout or continue shopping.
step 4
Once you’re ready to go to your shopping basket, click on the ‘checkout’ button.
step 5
A running total will appear of what you have ordered where you can remove or add more items.
step 6
If you have a discount code, this can be added by clicking ‘I have a discount code’ and entering your discount code.
step 7
When you’re ready to place an order click on the ‘place order’ button, where you will be asked to enter your email address.
step 8
You will then be required to enter a few details, choose your delivery method and complete the payment method section.
step 9
You are then ready to agree to our terms and conditions and make a payment to complete the order.
step 10
Once the order has been placed, you will receive a conformation email to notify you that your order is being processed.
step 11
By placing an order you are opting in to receive marketing materials via your submitted email address from SS7 Clothing. You can opt out at any time by unsubscribing using the link in the email.
step 12
SS7 Clothing reserves the right to exclude certain categories or products from site wide promotions. Offers providing a discount off everything may often exclude beauty, celebrity and novelty product categories. Sale items are always excluded from discount codes.
step 13
The products named 'Lucky Dip' are non-refundable, non-returnable and non-exchangeable. SS7 Clothing will select at random from the current season's range in the size chosen by the customer.

Returns

Returns are excepted no later than 14 working days from the date of order receipt. Good's must be returned in original, unworn and unused condition.

TERMINATION & CHANGE - SS7 Clothing reserves the right to terminate the subscription, which is also non-refundable. In this unlikely event, you will be given a prorata refund based on the number of months left in your subscription. No refund will be offered is the termination is a result of a breach of our terms and conditions. SS7 Clothing also reserves the right to change the terms and conditions of VIP Delivery.

Order Completion

Order acceptance and the completion of the contract between you and us will take place when your item/items have been dispatched. However, if you receive an email to notify you that we do not accept your order, or you have cancelled your order in accordance with the instructions the contract between us will be void.

On the rare occasion that your order is not accepted you will be notified via email as soon as possible. Non-acceptance of an order may be a result of one of the following:

The product you ordered is unavailable from stock.
We are unable to obtain authorisation for your payment.
A pricing or product description error has been identified.
You have failed to meet the ‘eligibility to order’ criteria set out in the main Terms and Conditions.

Order Placing

By placing an order through the SS7 Clothing website you confirm that:

You are between 16 to 36 years of age, legally capable and authorised to enter into a contract.
You accept all the terms of trading set out in this document.

Shipment Restrictions

We are unable to ship product

Discount Codes

Payment and Currencies

We accept payment by most major credit or debit cards. These are processed online using the Stripe, PayPal & Amazon Pay secure payment service. Credit cards are pre-authorised immediately using the Stripe & PayPal secure system. As part of our commitment to the security of our customers, we may contact you to request further validation of your details.

Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us by using our contact form.